We collect anonymous information about you when you visit our Website.
We have access to and collect information about you that may include Personal Information (name, email address, telephone number, mailing address) and other information you provided to us when you contacted us in any form (email, provided resume/CV, etc).
We have access to and collect information about you, like email address, location, company name, SEN number, etc:
when you evaluate or purchase our server products,
when you evaluate or purchase our cloud products,
when you provide it directly to us (e.g. via email or raising a ticket in service desk).
Collection and use of data
You may provide information to us when contacting us in any form and contact details will be transferred between both parties. These informations are necessary in order to properly communicate with each other but it will not be used for any purpose.
When you send us an email, it will contain your email address and a list of all servers which the email has passed through to get to our email server. We may keep email messages for two years or more.
We collect anonymous website usage statistics on our Website (www.take-control.hu) and on our products Atlassian Marketplace website: your browser session and geo-location data, device and network information, statistics on page views and sessions, information about your access and use of our Site, etc. We use such information to improve our Websites usability and create reports.
You can safely disable cookies in your web browser.
Service related communication
As a Third Party Applications Vendor listed at Atlassian Marketplace we may be given access to your information provided by you when installing our application from Atlassian Marketplace like your name and email address, and any content you choose to use in connection with our applications. If you are a technical or billing contact listed on an Atlassian account, we may be given access to your details upon installation of our products. Please note that you are agreeing to the transfer of your Personal Information to Hungary to us. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.
Atlassian is not responsible for the privacy, security or integrity of collected data.
Downloadable server products
The apps available on the Atlassian Marketplace, produced by Take-Control Ltd. (Products), store data only on the server of the customer; Take-Control Ltd. does not access and does not store any of the data handled by these plugins.
By starting an evaluation period, purchasing a commercial or academic license of our Products, our customers accept the following:
will retain all personal information that is shared by Atlassian with Take-Control.
will send automated emails to these contacts during the evaluation period.
will retain personal information during the evaluation period. After this period, personal information is removed.
will retain personal information during the active maintenance period and for as long as you are a business contact to us.
Product Support Channels
For support purposes, you may be able to contact us via email or through our support system. We use Jira Service Desk Server to manage our customer tickets. When you create an account and add a support request to our online support site, your request will be stored against your User profile details (username, Full Name, email address) that is required to use the Service Desk. You may also upload other personal data eg. further email addresses, documents uploaded, log files, etc. You will also receive email notifications about changes to your ticket. You can view information stored in our Service Desk by opening your “Profile” and “My Requests” page.
The customer data is stored on Take-Control's servers, in the Service Desk's database, and third party has no access to the data.
Take-control may use the collected data for further purposes, like marketing, sales proposals for other own Products, or surveys and research about Product development. Take-control may send emails for our customers with active maintenance period containing Product news, tips, best practices.
Accessing and updating personal stored data
Under the rights of GPDR, you can ask to be told what information we hold about you in our databases. You can request us to provide, modify, or delete stored information at the firstname.lastname@example.org
Take-Control may use user review and/or company logo in sales presentations, marketing materials and press releases, and for promotional purposes. We will always try to contact the user or the company and request permission before we are using the user review and/or company logo.
This section explains how and under what circumstances we notify our customers about security breaches or vulnerabilities and indicate how a user or security researcher should disclose a vulnerability found in our Add-on to us.
Security breaches or vulnerabilities with the proposed solution of the problem are published on our website.